What are the common terms used on FreightNow™?

Why should I use FreightNow™?

How does FreightNow™ work?

What fees does FreightNow™ charge for this service?

How do I know that my shipment will be safe?

What happens if my shipping plans change or the driver fails to live up to their end of the agreement?

How does the "Saved Search" feature work?

What if I do not have access to the internet?

Q: What are the common terms used on FreightNow?

A:

Sender: The members who list a shipment and needs transportation services?
Carriers: The member provides transportation services (Transport companies, independent drivers, moving professionals.

Private network: Enables you to create a list of preferred carriers and list your shipment prior to the public network.

Public network: Is the general network of carriers allowing all carriers to view your goods to move.

 

Q: Why should I use FreightNow™?

A: (see benefits page)

FreightNow™ is a new market place for transport services, using our high speed portal members can post find and manage shipments across the network.

We do not place ourselves between the shipper and carrier. Rather, we provide an independent environment in which shippers and carriers can communicate with each other.

Q: How does FreightNow™ work?

A:

Senders list the details of their shipment.

Carriers finds shipments using our search methods.

Carriers then view the details of the shipment and can ask sender additional questions before accepting or declining the job.

When a sender accepts an offer the match is complete, and the sender and driver arrange the final pick-up, delivery, and payment details.

Q: What fees does FreightNow™ charge for this service?

A:

Our fee structure is simple and straightforward.

Senders:

Its free to list and tender jobs big and small.

Carriers:

You pay $10.00 per load allocated to you. SMS alerts 25 cents per. We bill on the 28th Day of every month.

You can arrange a prepaid account if you don't have a credit card the minimum for prepay is $50.00 or 5 loads this is valid for 24 months.

If you can't access a computer and need to phone FreightNow for a load we charge you $25.00 per load.

Q: How do I know that my shipment will be safe?
A:

For your protection we have developed a feedback ratings system enabling members to leave feedback on services provided. We provide thorough information for your assessment of the member you are dealing with.

FreightNow™ is only a venue and is not responsible for transactions after the match is completed on our system.

Q: What happens if my shipping plans change or the driver fails to live up to their end of the agreement?

A:

If you need to change or cancel a shipment and you have not yet approved a driver, you may change or delete the shipment on your sending page in My FIT.

Q: How does the "Saved Search" feature work?

A:
You can be the first to know when new shipments are listed on the site by checking the “Save this Search” box on our search results pages. We will email or SMS you when new shipments are listed that meet the criteria of the search.

Simply click on the shipment title in the email and you will go directly to the shipment listing page. Best of all, there are no fees for the email service!

Q: What if I do not have access to the internet?

A:

We realise that not all drivers have access to the internet so we've developed a SMS Saved search option so you can always be informed if new jobs that meet your specification have been posted on the site.